535i Terms and Conditions

The following terms are used in these Terms with the meanings given below:

• "Platform" refers to the 535i website, mobile version, and all associated services.
• "User" or "Member" refers to any person who holds a registered account on the platform.
• "Services" refers to online betting, casino games, slots, live dealer games, and other entertainment services.
• "Wager" or "Bet" refers to funds placed from a user's account balance to participate in a game or event.
• "Bonus Funds" refers to non-cash credits granted as promotions or rewards, which are withdrawable subject to meeting specific conditions.

535i provides services only to individuals who are 21 (twenty-one) years of age or older. Opening an account or using services by minors is strictly prohibited.

2.1 Registration Requirements

To create an account on the platform, the user must:

• Be at least 21 years of age.
• Provide complete, truthful, and accurate information in the registration form.
• Use a valid and active email address.
• Operate only one account in their own name — multiple accounts are strictly prohibited.
• Keep account login details completely confidential and not share them with any third party.

2.2 Identity Verification (KYC)

535i reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued identity document may be requested for verification purposes. Withdrawal requests may be held pending until the verification process is complete. In the event of false information being provided, the account will be closed immediately and all funds may be forfeited.

2.3 Account Security

The responsibility for ensuring the security of an account lies entirely with the user. Keep your password strong and change it regularly. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Deposits

The following payment methods are currently supported on the 535i platform: bKash, Nagad, and Rocket.

• Minimum deposit: ৳300 for each payment method.
• Deposits are generally credited to the account instantly.
• No additional charges apply for deposits, though the mobile banking provider's own fees may apply.
• Deposits must be made only from a payment account registered in the user's own name.

3.2 Withdrawals

• Minimum withdrawal: ৳1,000.
• Standard withdrawal processing time: 10 to 45 minutes.
• Withdrawals will be processed only to the same payment method used at the time of deposit.
• Withdrawals may be delayed or suspended if KYC verification has not been completed.
• 535i reserves the right to hold withdrawals on suspicious transactions until verification is complete.

3.3 Funds Usage Policy

Funds deposited on the platform may only be used for gaming purposes. Using the platform for money laundering, fraud, or illegal activities is strictly prohibited, and any such suspicious activity will be reported to the relevant authorities.

4.1 Welcome Bonus

535i offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to receive this bonus.

4.2 Wagering Requirements

• Wagering requirement for the welcome bonus: 15 times (15x).
• This means the total bonus amount must be wagered 15 times before bonus funds can be withdrawn.
• There may be a time limit for meeting wagering requirements — the detailed terms of each offer are stated separately.
• Separate terms may apply for free spins, cashback, or other promotions.

4.3 Bonus Abuse

If 535i determines that a user is abusing the bonus system (through use of multiple accounts, coordinated betting strategies, or other fraudulent methods), the relevant bonus will be cancelled and the account may be suspended if necessary. All promotional offers are subject to change based on time and circumstances.

5.1 General Gaming Rules

The 535i platform offers slot games, live casino, sports betting (including cricket), fishing games, and many other types of games. Each game has its own rules, which are displayed during gameplay.

• The outcome of all games is determined by an approved Random Number Generator (RNG).
• If a connection is lost during a game, the system will automatically settle the bet.
• In the event of any technical issue, 535i will make a final decision following an investigation.
• For cricket betting, wagers can be placed on BPL, IPL, T20 World Cup, and other international matches.

5.2 Cancellations and Dispute Resolution

If an event is cancelled or remains incomplete for any reason, 535i will settle bets in accordance with standard industry practices. Users may raise an objection regarding any outcome, and the support team will review and communicate a decision within 72 hours.

5.3 Prohibited Activities

• Use of automated betting software, bots, or scripts is prohibited.
• Any attempt to interfere with the game software or systems is prohibited.
• Coordinating with other users to exploit the platform is prohibited.

535i's dedicated VIP program provides additional benefits for regular members. The VIP program has four tiers:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

Advancement to a VIP tier depends on the user's overall activity and engagement with the platform. Cashback is paid on a weekly basis every Monday and is also subject to specific wagering conditions. 535i reserves the right to change the terms of the VIP program at any time.

535i takes responsible gaming very seriously. We believe gaming is an entertainment activity and should never be a cause of financial or personal harm.

• Users may contact our support team to request self-exclusion or to set deposit limits.
• We actively provide assistance if a gaming problem is suspected.
• Use parental control tools to prevent minors (under 21) from gaming.

For more details, visit our Responsible Gaming page.

All content on the 535i website — logos, designs, graphics, text, software, databases, and other elements — is the intellectual property of 535i and is protected by copyright law.

• Reproducing, distributing, or commercially using any content from the platform without written permission is prohibited.
• Limited use for personal and non-commercial purposes is acceptable.
• Content from third-party game providers (such as Pragmatic Play, JILI, PG Soft, and Spribe) is governed by their respective license agreements.

Protecting users' personal information is one of 535i's priorities. We use SSL encryption and modern security technology to keep your data safe. Detailed information on how we collect, use, and protect data can be found in our Privacy Policy.

535i never sells user information to third parties. However, information may be shared with relevant authorities when required by legal obligation or for fraud investigations.

10.1 Closure by 535i

535i reserves the right to suspend or permanently close an account at any time for the following reasons:

• Breach of any provision of these Terms and Conditions.
• Fraudulent activity or abuse of the bonus system.
• Providing false information or failure to complete identity verification.
• Suspicion of money laundering or illegal activity.
• Long-term account inactivity.

10.2 Closure by the User

Users may request the closure of their account at any time. If there are any unsettled bets or pending transactions at the time of the request, the account will be closed once those are completed and any remaining funds will be returned.

535i is committed to providing a safe and reliable platform. However, 535i's liability is limited in the following circumstances:

• Loss caused by internet disconnection or failure of third-party services.
• Loss resulting from user negligence or disclosure of account credentials.
• Temporary service disruption due to unforeseen technical issues.
• Service interruption due to force majeure (natural disasters, government restrictions, etc.).

535i will not be liable under any circumstances for indirect or consequential losses. Gambling can involve financial risk and each user is responsible for their own decisions.

If a dispute arises between 535i and a user, both parties will first attempt to resolve it through discussion. Users may submit any complaint to our support team:

• Contact us 24/7 via live chat.
• Send a detailed complaint by email: [email protected]
• The support team will respond within a reasonable time after receiving the complaint.

535i's final decision will be considered binding on all matters.

535i reserves the right to change, amend, or update these Terms and Conditions at any time. Revised terms will take effect as soon as they are published on the website. Continued use of the platform after changes will be considered acceptance of the revised terms.

If any part of these Terms is found to be inapplicable or unenforceable, the remaining provisions will remain fully in effect. These Terms and Conditions constitute the entire agreement between 535i and the user and supersede any prior oral or written agreements.

For any questions or clarifications, please contact our 24/7 support team.