535i Privacy Policy

This Privacy Policy ("Policy") is established by the 535i online betting and casino platform ("535i", "we", "our") and applies to the https://535i.cam website and related services.

When you register with 535i, use our services, or visit our website, you agree to the terms of this Policy. Please read this Policy carefully before using our services.

535i places the utmost importance on the privacy of your personal information. We commit that your information will be used solely for the purposes stated in this Policy and will not be disclosed to any unauthorised third party.

535i collects various types of information from different sources. A detailed description of the information collected is provided below:

2.1 Information You Provide Directly

Information that you provide to us directly includes:

• Full name and contact details
• Email address
• Date of birth (for age verification purposes)
• Address and contact details
• National ID card or passport information (for identity verification)
• Financial information such as bKash, Nagad, or Rocket number
• Account login details (username and password)

2.2 Automatically Collected Information

The following information is automatically collected while you use the site:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referral URL (which site you came from)
• Click and scrolling behaviour
• Login time and date

2.3 Transaction-Related Information

The following information is recorded for financial transactions:

• Deposit and withdrawal history
• Betting and gaming history
• Transaction date, time, and amount
• Payment method used
• Bonus and promotional offer usage details

535i uses your information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating and managing accounts
• Ensuring betting and gaming services
• Processing financial transactions
• Distributing bonuses and rewards
• Providing customer support

3.2 Identity and Age Verification

Only persons aged 21 or above may participate on our platform. For this purpose, we verify identity document information and collect date of birth.

3.3 Security and Fraud Prevention

• Detecting and preventing unauthorised access
• Identifying suspicious transactions
• Conducting KYC processes to prevent money laundering
• Ensuring cybersecurity

3.4 Communication and Marketing

• Sending important account notifications
• Informing about new bonuses and promotional offers (on the basis of consent)
• Introducing new games or features on the platform
• Conducting customer satisfaction surveys

3.5 Platform Development

• Analysing and improving user experience
• Resolving technical issues
• Developing new services and features
• Testing and optimising site performance

535i does not sell your information. However, information may be shared with trusted third parties in the limited circumstances described below:

4.1 Service Provider Partners

We work with the following types of organisations to operate the platform:

• Payment processing services (bKash, Nagad, Rocket)
• IT infrastructure and cloud service providers
• Identity verification service providers
• Game software providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, etc.)
• Customer support software providers

All such partners operate under our guidance and are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed due to legal obligations in the following cases:

• Assisting with court orders or government investigations
• At the request of anti-money laundering authorities
• In response to lawful requests from law enforcement agencies
• When required to protect national security

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. You will be notified before any such change takes place.

Cookies and similar tracking technologies are used on the 535i website. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and operate the platform's core functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language selection or game bet amount.
• Analytical Cookies: Used to analyse site usage and improve services.
• Security Cookies: Help detect and prevent fraud.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some platform functions.

535i adopts industry-standard security measures to keep your information secure. Our security methods are:

6.1 Technical Security

• SSL/TLS Encryption: Every data transmission between your browser and our servers is secured by 256-bit SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Firewall and Intrusion Detection: Active firewalls and an Intrusion Detection System (IDS) are in operation.
• Two-Factor Authentication: Two-factor authentication (2FA) is provided for additional security.

6.2 Organisational Security

• Only authorised staff can access user information
• Staff receive regular privacy and security training
• Data processing activities are regularly audited
• A rapid response plan is in place for data breach incidents

6.3 Steps in the Event of a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take the necessary remedial steps.

535i retains your data only for as long as necessary:

• Active account data: Complete data is retained for as long as the account remains active.
• Transaction records: Financial transaction data is retained for an extended period in accordance with regulatory requirements.
• Closed account data: Even after an account is closed, data required to meet legal obligations and prevent fraud is retained for a specified period.
• Marketing data: If you withdraw your consent, marketing communications will be stopped immediately.

Once the data retention period ends, data is deleted or anonymised using secure methods.

As a 535i user, you have the following rights over your own data:

8.1 Right to Access Data

You may request a copy of the data we hold about you at any time. We will respond to your request within a reasonable time.

8.2 Right to Correct Data

If your data contains any errors or is incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.

8.3 Right to Delete Data

In certain circumstances you may request that your data be deleted. Please note, however, that we may be required to retain some data due to legal or regulatory obligations.

8.4 Right to Opt Out of Marketing Communications

You may request to opt out of promotional emails or messages at any time. It may take some time for this request to take effect.

8.5 Filing a Complaint

If you have any concerns about how your data is handled, please contact our support team. We are committed to resolving your complaint promptly.

535i's services are intended solely for individuals aged 21 and above. We do not knowingly collect personal data from minors.

We carry out an age verification process at the time of registration. If any user provides a false age, their account will be suspended and the collected data will be securely deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

For more details about responsible gaming, please visit our Responsible Gaming page.

535i may update this privacy policy from time to time based on service improvements, legal changes, or regulatory requirements.

For any significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email
• Display a notification on the platform

If you continue to use our platform after any changes, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

We will endeavour to respond to your privacy-related requests as quickly as possible after receiving them. Our customer support team operates 24 hours a day, 7 days a week, in accordance with Bangladesh Standard Time (BST, UTC+6).

Please also read the documents below to understand our complete legal framework: